Refunds & returns

Incorrect or damaged goods can be returned and replaced free of charge.

We have a 14-day sale or return policy. The packaging shall be intact and the customer shall pay the return shipping costs.

We do not reimburse any extra costs that may arise as a result of the product being damaged, incorrect or defect, nor do we offer compensation for extra working hours, material etc. It is the customer's responsibility to check the product before hanging it. We do not offer refunds for incorrect hanging.

You need conformation from customer service before returning anything. To return goods, please send us the following information:

1. Your order number
2. Specify why you want to return, eg damage, wrong product or size, unmet expectations.
3. The action you want us to commit, exchange or refund.
4. Wait for an answer with the approval and instructions for the return.